Return Policy
At Meredith's Unique Gems, we strive for customer exellence. If for any reason, you would like to return or exchange your jewelry, contact us within 3 days of purchase. we accept returns in the original condition as sold, same unopenned packaging (if mail order) and undamaged jewelry. Every piece of jewelry is inspected prior to shows/mailing.
Steps for returning unused jewelry/intact packing are as follows:
- Email us at uniquegemz@hotmail.com within 3 days of purchase.
- Receive your ticket number for return from us.
- Send item(s) in appropriate packing so item will not be destroyed.
A refund will be sent via mail (money order) unless an exchange of equal value is preferred. Sorry, shipping and handling charges can not be refunded. Customers return items at their own charge and risk. Meredith's Unique Gems is not be responsible for return items lost in the mail. Customers are urged to insurance return packages. Jewelry made to fit customer specifications (like wedding jewelry, etc) is not returnable. When ordering with your specifications, we will make sure to send spec and previews to you (to sign off on) to ensure design correctness before jewelry is sent out.